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How do I contact technical support when I have
a question?
Contact information to our support team is provided
online to all eTitleSearch clients. Clients can
either eMail the issue to our automated call center
to create a new ticket, or can phone our support
team.
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Is it easy to support eTitleSearch?
Yes. Because the eTitleSearch application is developed by
the Title Plant / ePublishing Division of PropertyInfo Corporation, most issues reported by our clients can be resolved
quickly. Most on the initial contact
Who do I call if I am having a problem with something
that is not eTitleSearch?
Our support team will try to help if possible, but it may
require you to place a call to your vendor.
How do I get updates eTitleSearch?
The first time a client uses eTitleSearch, their computer is
installed with the current version of eTitleSearch. As
new updates are available, as clients access eTitleSearch,
the new version is downloaded and installed immediately.
How do I get billed for services?
eTitleSearch clients are billed either per transaction, or
on a monthly fee schedule. The first week of each month,
We processes the prior month transactions fees. Credit cards
are used for eTitleSearch payments. This process is done
around the 15th of each month. You will see on your credit card
statement a transaction from "PropertyInfo".
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